Information We Collect

We collect information that you provide directly to us as well as certain information that is generated automatically when you interact with our website.

How We Use Information

We use personal information when reasonably necessary to operate our store, provide requested services, process transactions, communicate with customers, maintain security, and improve the shopping experience.

Order Fulfillment

We use order and contact information to process purchases, arrange shipping, provide order confirmations, communicate delivery updates, respond to order questions, and handle returns or refunds.

Customer Support

Information you provide to our customer service team may be used to identify your order, answer questions, investigate issues, and provide appropriate assistance.

Website Improvement

We may use technical and usage information to understand how customers interact with our website, improve navigation, identify technical problems, enhance performance, and develop a more useful shopping experience.

Marketing Communications

Where permitted by applicable law and your preferences, we may use your contact information to send promotional emails, product announcements, new collection information, offers, or other marketing communications. You can unsubscribe from marketing communications at any time using the available unsubscribe mechanism or by contacting us.

Payments & Transactions

Payments made through our store are processed using payment services made available through our ecommerce platform and applicable payment providers.

We do not need to directly store your complete payment card number in order to process a purchase. Payment information may be securely handled by the payment provider according to its own privacy and security practices.

Depending on the payment method selected at checkout, additional information may be required by the relevant payment service to authorize and complete the transaction.

Cookies & Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to support essential store functions and understand how visitors interact with our website.

These technologies may help remember shopping preferences, maintain sessions, support checkout functionality, measure website performance, understand traffic patterns, personalize certain experiences, and support marketing or advertising activities where applicable.

Your browser or device may provide controls for managing certain cookies. Depending on your location, additional privacy or cookie controls may also be presented through our website.

Service Providers & Sharing

We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you.

• Ecommerce and website infrastructure providers.
• Payment processors and transaction service providers.
• Shipping, logistics, and delivery providers.
• Email and customer communication providers.
• Website analytics and performance service providers.
• Marketing and advertising technology providers where applicable.
• Professional advisors or service providers when necessary for legitimate business purposes.

We may also disclose information where required by law, legal process, governmental authority, fraud prevention requirements, or to protect the rights, property, security, or legitimate interests of our business, customers, or others.

We do not intend to sell personal information simply because you browse or purchase products from our store. Where applicable law defines certain advertising or analytics activities as a sale or sharing of personal information, applicable disclosures and choices may apply.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted to or stored through our website.

Customers should also take reasonable steps to protect their account credentials and avoid sharing passwords or sensitive account information with unauthorized persons.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining transaction records, providing customer service, resolving disputes, complying with legal obligations, preventing fraud, and enforcing applicable agreements.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and legitimate business needs.

Your Privacy Choices & Rights

Depending on where you live and the laws that apply to you, you may have certain rights relating to your personal information.

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally available.
• Request information about how personal information is collected or used.
• Opt out of certain marketing communications.
• Exercise other rights provided under applicable privacy laws.

We may need to verify certain requests before taking action in order to protect customer accounts and personal information. Some rights may be limited or subject to exceptions under applicable law.

Children's Privacy

Our online store is intended for general consumers and is not knowingly designed to collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where collection is not permitted, please contact us so that we can review the information and take appropriate steps where required.

International Data Processing

Because online commerce may involve service providers, technology infrastructure, payment services, logistics companies, and other partners operating in different countries, personal information may be processed or stored outside the country where you live.

Where applicable, we take reasonable steps intended to ensure that international transfers and processing are handled in accordance with applicable privacy and data protection requirements.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, website features, technology, business practices, applicable legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised update date. We encourage visitors and customers to review this page periodically so they remain informed about how information is handled.